Which computer services does Geeks 2 you provide?
We offer professional, same-day, on-site computer support, maintenance, and services. Almost any kind of computer support that our clients require is covered by our services, which span a wide spectrum of computer concerns. To mention a few, these include data backup and recovery solutions, system security solutions, wireless and wired networking, hardware and software maintenance, virus/spyware prevention and removal, and so forth. Your neighbourhood Geek can assist you with everything you need!
Is it simple to schedule a computer technician Melbourne’s services?
Simple as pie! Simply contact our national service hotline at 1300 961 087 to speak with one of our helpful Customer Service Specialists. They will walk you through our services and pricing, gather the information they need about the issue you’re having, and immediately schedule an appointment time that works for you. Your confirmed appointment time, the name of your Geek, and a booking reference will all be sent to you by automatic SMS shortly after that. We’ll even send one of our welcoming Geeks to your house that day if you select Same Day Service!*
Why ought I to select Geeks 2 you?
Geeks2U stands out for a number of reasons, including:
- You don’t have to pack up your computer and carry it to a repair shop since we come to you.
- Same Day Service is offered. We promise same-day service for requests made before 10 a.m. on weekdays (excluding holidays) and weekends.
- Since The Geeks are among the best in the business, your computer issues will be resolved as soon as possible.
- The Geeks are available to you every day of the week since we are on call seven days a week.
- Customer care Unmatched quality, at least according to what our clients say!
- Every technician has completed a demanding training in human contact, in plain English! We use simple language so that we can explain what we’re and why we’re doing it.
- Fully owned by Australians, and we’re proud of that!
What makes the technicians at geeks 2 you in Melbourne so unique?
All of the pc doctor in Melbourne are experts in all facets of computer support and repair thanks to their many years of professional experience and/or industry certifications. You see, before joining our ranks, each and every Geek has been carefully chosen; we make sure they have the necessary technical knowledge, experience, and, most importantly, a wonderful personality. Additionally, when you make a reservation with Geeks2U, you can draw on the tens of thousands of years of combined experience of our 300+ Geeks around Australia, so there is virtually no issue we can’t handle.
What if they can’t be finished there and then?
Sometimes, such as when substantial data recovery is required, we are unable to finish our computer repair work on site. In this situation, your Geek will provide you with a fixed estimate for the off-site repair of your computer and inform you of the estimated return date. Additionally, while your repairs are being made off-site, you will always be kept informed of their status. We do require your signature on a document before we may take your hardware offsite for repair.
Conclusion:
At smart geek 2 you customer service is our obsession. This dedication has been the foundation of our company. We provide two tiers of service guarantees:
Geek computer repair guarantee our technical skills; if your specialist is unable to resolve or identify the issue because they lack the necessary technical know-how, there will be no fee for the service. Normal fees do apply, however, if they identify a faulty component that needs to be replaced and you opt not to proceed or obtain the components elsewhere.
We guarantee our service. If you report a problem with the services you received to us, and we determine from our diagnosis that the problem was caused by an insufficient performance of our services,